by BHawthorne » Wed Nov 04, 2015 3:35 pm
Are you sure you are using the correct Nthusim account for your license re-activation request?
We show account creation in 2014 and a few activation requests in the logs at 3/11/2014, 4/9/2014 and 9/9/2015, but there is no license purchase associated with the account.