Activation

Have questions about purchase or activation of NTHUSIM?

Postby BHawthorne » Fri Feb 21, 2014 5:55 am

Checking on the logs. We'll get this figured out.

-Brad
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Postby BHawthorne » Fri Feb 21, 2014 5:59 am

Odd that it's sending that message but nothing is showing up in the license server log. I did an activation on my machine just 15 minutes ago testing the HMD installer.

-Brad
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Postby BHawthorne » Fri Feb 21, 2014 6:01 am

If you like I can do a manual password reset on my end and email you the information?

-Brad
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Postby fikandrel » Fri Feb 21, 2014 6:07 am

lets try it
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Postby BHawthorne » Fri Feb 21, 2014 6:16 am

Password changed. Email should be on it's way.

-Brad
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Postby fikandrel » Fri Feb 21, 2014 6:16 am

THAT WORKED :D
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Postby fikandrel » Fri Feb 21, 2014 6:18 am

but must say, its the hardest to get license i ever got ;). (nearly including private pilot license ;) )
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Postby BHawthorne » Fri Feb 21, 2014 6:20 am

Excellent. I need to review what happened so it won't happen again for others. Sorry about the wait on the activation.

-Brad
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Postby BHawthorne » Fri Feb 21, 2014 6:24 am

I've went ahead and filed a bug tracker report on what we had to go through. I'll have the software engineers get to the bottom of it so that doesn't happen to future installs. Thanks again for your patience. Nthusim HMD is still a work in progress, so it's good we encountered the issue so we can get it fixed. :)

-Brad
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Postby fikandrel » Fri Feb 21, 2014 6:35 am

I don't have standard environment, so it could be that my machine was having problems.... or your system could treat my machine as some hack-atack...

One thing came to my mind when I was looking at the problem, passwords to your server go plain texted with no ssl protection. It's not a good solution;)
Its not a problem to get even some SSL, and it would make a great difference a specially that I've given you one of my passwords.
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