Cant login

Have questions about purchase or activation of NTHUSIM?

Postby BHawthorne » Sun Dec 22, 2013 11:18 am

If this doesn't work I'll try a manual reset of your password through the admistrative side of the website and email you a new one. That way we know for sure what password is being used. :)

-Brad
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Postby JuanEnrique82 » Sun Dec 22, 2013 11:21 am

unfortunatly it didnt work.
i first had it installed NOT on my C drive.
uninstalled it, deleted the folders as you said
reinstalled and got the same message :(

that would be nice if we could reset the password.
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Postby BHawthorne » Sun Dec 22, 2013 11:23 am

Ok, I'll reset password and then try it on my machine. I'll email you the updated password. Sorry about all of this . We'll get it figured out :)

-Brad
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Postby JuanEnrique82 » Sun Dec 22, 2013 11:29 am

haha being a big fan of early access stuff, i am very aware of the troubles it brings with it
no need to apologize, i am very grateful for your work and efforts ^^

i am, also, not in any hurry by the way... AND its 2:30am here so i wont be able to test the software as id want to.

again thx a bunch and a "howdy" to the makers of this software ^^
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Postby BHawthorne » Sun Dec 22, 2013 11:31 am

Email sent. I just activated on my system under your credentials. The information I just emailed should work.

Type Status
NTHUSIM HMD Edition Activated on 2013 12 21 17:26:46
NTHUSIM HMD Edition Available

The activated one is on my machine.

-Brad
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Postby BHawthorne » Sun Dec 22, 2013 11:41 am

Let me know in the next day or two how everything goes. If you have issues with the updated account information, my email is bhawthorne @ nthusim . com. Hopefully, we've got it figured out though. :)

-Brad
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Postby JuanEnrique82 » Sun Dec 22, 2013 11:45 am

yaaay that worked !

thank you thank you thank you

ill definitely be looking forward to new version and changes!
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Postby BHawthorne » Sun Dec 22, 2013 11:46 am

Excellent. Took longer than I hoped, but good to see it working! :D

-Brad
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